Three years ago we were talking with a family mediator about the frustrations of managing cases. The legal requirements and complexities of managing each stage of the cases requires complex administration. Out of the conversations came an idea to develop a solution to assist administration by automating many manual processes, and improve efficiency.
This year we've taken things a stage further by developing Progress Mediation 4 All. This is aimed at supporting multiple types of mediation in a single package. It's modular design aimed at breaking down the case management into stages, and at the same time providing a document control system.
- Supports six types of mediation
- Case tracking - every activity can be logged
- Multi mediator calendar tracks appointments
- Calendar links into Microsoft Outlook
- Automated client reminders via SMS or email
- Comprehensive report generation
- Fully customised letter templates
- Document storage for uploading all case information
- Form generation using party/agency details
By breaking down the complexities of case management into stages, each entry form requires only the basic information needed. As the case progresses, subsequent information is added. This makes the system intuitive and easy to use.
Features
| Feature |
Progress Mediation 4 All |
| Case management |
* |
| Document management - paperless |
* |
| Doc U Store |
* |
| Email integration |
* |
| Auto SMS reminders |
Optional |
Auto Email reminders |
Optional |
| Calendar - case integrated |
* |
| Task lists - case integrated |
* |
| Case task presets |
* |
| Administrator diary |
* |
| Agency database |
* |
| Direct Messaging |
* |
| Report Generation |
* |
| Letter templates |
* |
| Integrated invoices |
* |
| Progress Mobile |
Optional |
| LAA support |
See Progress Mediation |
